Frequently Asked Questions
Everything you need to know about furnishing your dream home.
What are your delivery options and timeframes?
We offer standard curbside delivery and premium White Glove delivery. Most in-stock items are processed within 2-3 business days and delivered within 7-14 business days depending on your location.
Do you offer financing for large furniture purchases?
Yes, we partner with several providers to offer flexible monthly payment plans. You can apply for financing directly at checkout to spread the cost of your purchase over time.
What is your return policy for furniture items?
We offer a 30-day return window for most items in original condition. Please note that a restocking fee may apply, and custom-made or clearance items are final sale.
Does my furniture come with a warranty?
All Home Zone Furniture products come with a standard 1-year manufacturer warranty against defects in materials and workmanship. Extended protection plans are also available for purchase.
Can I request fabric swatches before I buy?
Absolutely! We want you to be confident in your choice. You can request up to five free fabric swatches through our website to see how colors and textures look in your home lighting.
How do I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.